Refund policy

Returns, Refunds:

Due to the rising health conditions that we have all experienced as a global society over the last year, we have taken extra steps to help protect you and all customers.

Below is our return policy

• We will accept returns on new, unopened, undamaged items in original packaging within 30 days from the date of the order.
• All returns are subject to a 15% restocking fee and our shipping. Customer must reach out to us prior to returning product(s) Info@becomeaprodigy.com
• We DO NOT give refunds on opened products.
• Refund will only be issued after the items have been returned and examined to meet the companies return policy.

Missing and Damaged Products Policy

• If you are missing an item or the item you have received is damaged, then please contact us and we will send out a replacement free of any shipping cost to you. This request must be made within 3 days of receipt of shipment.

General Information

• All orders are documented and weighed prior to shipping to avoid any fraudulent claims.
• We have a very strict system that have multiple check and balance to ensure that order is delivered as processed accordingly.
• Domestic Return Address:
• Prodigy Supplements (returns)
  5015 Oakbrook Pkwy
  Norcross, GA 30093

Refused Shipments:
Refused shipments are subject to a 15% restocking fee plus return freight. If a customer wishes to cancel an order it is their responsibility to cancel the order prior to the product(s) being shipped. If a customer cancels an order after it has been shipped, or refuses the shipment, the return will be subject to a 15% restocking fee and any freight charges incurred.

Damaged Shipments:
All claims for damaged shipments must be made within 72 hours of delivery to the point of destination. Any damage to a package should be noted with the carrier at the time of delivery if possible. We will not be responsible for damage claims made 72 hours after delivery.